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Customer Testimonials


“Andrews & Van Lohn has been very nice to us. They are knowledgeable, courteous, and provide good service. They are easy to talk to and Tasha is exceptional and very helpful when I come in. It’s nice when people know who you are without having to give them your name!”

“I have had the pleasure of doing business with AVL for over 36 years. This time period spans several homes, two children, many cars and the young driver challenges that accompany those times, along with college and related needs for those great times. There was never a time when the folks at AVL did not put my family’s needs first, including tough times like the Northridge Earthquake, a break in, a fallen tree in our famous October winds. As our family has evolved and our needs changed, AVL has been there to help and guide us. I highly recommend the folks at AVL for their professionalism and caring attention to their clients.”

“Andrews and Van Lohn has been my broker for over five years and I can truly say that the service is great. I get timely return phone calls and regular reminders. More importantly, I am treated like a member of the family. I recommend that anyone looking for quality service and great rates call Laura, Diane or one of the others at Andrews and Van Lohn.”

“I have been a long time client with Andrews & Van Lohn and have been extremely satisfied with the services they’ve provided me for over 15 years now. They are very thorough in finding the correct types of coverage that I need, whether it’s for homeowners, automobile or a recreational vehicle. The customer service they provide is very professional as well as personal. They return my calls immediately, take their time to answer all my inquiries and make me feel like they really know me when I call or stop by. The services that Andrews & Van Lohn provides can’t compare with the bigger direct writers like 21st Century or Geico which is why I will be a lifetime client with them. Their professionalism and expertise in insurance and customer service cannot be compared.”

“I have been a customer of AVL Insurance for more years than I can remember, I have coverage with them on my cars, motorcycle and my home. AVL has reasonable rates and have always been accommodating on those few times when I have had to place a claim with them. Their customer service is great! I would certainly recommend AVL for all your insurance needs.”

“We have had numerous business and personal insurance accounts with Andrews & Van Lohn for over 25 years. AVL has handled our few claims in a timely and professional manner. Their staff is very efficient, knowledgeable, helpful, and a pleasure with which to do business. We highly recommend AVL for all of your insurance needs.”

“It is great to see a successful family run business that has been around for years. I have used them for about 8 years now and always appreciate the great service and competitive pricing. It is even better to be able to meet, not just speak, with the person handling my insurance and know that they are working with my best interests in mind. Nobody likes spending money on insurance but knowing that I am working with professionals, receiving competitive rates and keeping my money local is priceless.”

“We have been dealing with Andrews & Van Lohn Insurance Company for many years. They have always attended to all of our needs, rapidly, and, efficiently, as well as their entire staff. We have been extremely happy with them and intend to continue doing business with them.”